Support

Whether something isn’t working, you have a question about your account, or you just want to reach a person — here’s how to get help.

The best way: in the app

If you’re signed in, reach us right from inside Psycura. In-app support is the fastest way to get help — your message arrives already linked to your account, so we have the full picture and can sort things out without a lot of back-and-forth.

Can’t get into the app?

If you can’t sign in or reach in-app support, email us at support@psycura.ca. Let us know the email address on your account so we can find you quickly.

Your account & privacy

You can access, export, or delete your personal data anytime from your account settings.

For privacy-specific requests you can’t complete in the app, you can also write to our Privacy Officer at privacy@psycura.ca.

For more on how Psycura works and how we handle your information, see: Privacy Policy · Terms of Use · Community Guidelines

Who we are

Psycura is built by Psycura Inc., a Canadian company based in Edmonton, Alberta.